Suddenlink Bringing Improved Services to Region
Suddenlink announced today that it is increasing speeds of its Flagstaff Internet services. The announcement came today at a ribbon-cutting ceremony to celebrate rebranding the company’s offices and vehicles with Suddenlink colors at the company’s local retail store at 1601 S. Plaza Way in Flagstaff.
Suddenlink acquired NPG Cable April 1.
Suddenlink services with download speeds of 768 Kilobits per second (Kbps), and 6 and 10 Megabits per second (Mbps), have been increased up to 1.5, 10 and 15 Mbps, respectively, and renamed accordingly: Suddenlink High Speed Internet 1.5, 10.0 and 15.0. Existing customers automatically will get these new speeds. Suddenlink High Speed Internet 15.0 service is the fastest residential Internet service in Flagstaff.
The faster Internet speeds are a first step in a capital investment program that soon will bring even faster Internet speeds, more high-definition (HD) TV channels, more digital channels, and video on demand (VOD) service to Flagstaff. Suddenlink plans to spend approximately $10 million this year to add new services to former NPG systems in Arizona and California.
Flagstaff officials joined Suddenlink Vice President of Operations Dan Spoelman in a ribbon-cutting ceremony to celebrate the occasion of the re-branding of Suddenlink’s building and vehicles with the company’s logo and its green and blue colors. The ceremony was followed by an open house with refreshments for the public.
Customers already have been receiving welcome messages and information from Suddenlink. Beginning this week, people trying to reach the former NPG website are now being redirected toSuddenlink.com for information about Suddenlink services.
Customers trying to reach Suddenlink can call the same toll-free number, 800-896-5701, they have been using to call NPG, and can visit the same local customer care store they have visited in the past for cable service needs. Bills printed July 20 or later will now be branded Suddenlink.