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Pacemakers Improving and Saving Lives

There are areas in the heart called pacemakers that send electrical signals to the rest of the heart, setting the speed or pace of the heartbeat. These pacemakers speed the heart up during exercise or hard work and slow it down again during rest. If natural pacemakers are injured or fail to do their job, […]

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Passing On Wisdom

Today’s seniors have lived through significant historic events and change – from the Great Depression and World War II to rapid-fire advances in technology and medical science. And along the way, through times both challenging and prosperous, they have collected a treasure trove of experiences and wisdom that could guide us today and in the […]

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Risks of Screening Prostate Specific Antigen

Prostate specific antigen (PSA) is a protein measured in the blood that is produced by the prostate gland. It is used as a marker for the early detection of prostate cancer. Currently, the American Cancer Society recommends all men begin screening their PSA at age 50, with annual tests thereafter. Since the implementation of this […]

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Service Begins at the Top

One of the objections we hear about trying to improve customer service is that much of the workforce is transient – young employees who do not have a commitment to stay. We hear some other harsh assumptions made about this particular workforce; for example, they act as though they are doing the employer a favor […]

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Opportunities In Public Private Partnerships

Public-private partnership (PPP) describes a government service or private business venture that is funded and operated through a partnership of government and one or more private sector companies. A PPP is a contract between a public entity and a private party in which the private party provides a public service or project and assumes a […]

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Communicating Great Expectations

A common question we are asked when coaching managers and supervisors is how to give feedback. While feedback skills are critical, in many instances, it is only a temporary fix to a greater issue impacting morale, employee commitment, creativity, innovation and potential. Often, when managers are asking for this assistance, they are currently faced with […]

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Neighborhood Associations–An Economic Development Tool

A significant factor in economic development for our community is strong and involved neighborhoods. The city recently invested $1.8 million for improvements to the Southside in the form of new pavement, sidewalks, trash receptacles, and bicycle parking amenities. Because of that investment and efforts from the Southside Neighborhood Association, we are already beginning to see […]

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Get the Crayons Out and Get to Work

Do you want to be a “good corporate citizen,” occupy the “executive suite,” or go super-charged by taking an “extreme job” to earn the really big bucks? It’s no easy choice. On the extreme end of the spectrum are “over-achieving road warriors,” whose income ratchets them up the lifestyle scale of a champagne chaser. Not […]

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New Speak in the Capitalist World?

Business Book Review by Constance Devereaux Shaking his fingers, face in a frown, a former professor always cautioned us to avoid the “sloppy thinking” evident in our “sloppy speaking.” He believed most people, students especially, were guilty of vague and ambiguous expressions in everyday speech, with negative consequences for thinking and decision-making. Over the past […]

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