The BelleWether Group In our last article, we discussed making customer service part of your business plan and strategy. In wrapping up, we touched briefly on rewards and recognition for your staff and customers who display the desired behaviors and attitudes, which is where we … [Read more...] about The Truth About Motivation
Columnists
Making Customer Service Part of Your Business Strategy
When working with our clients, we find that many don’t have a written business plan. When we ask to see their business plan, the response we usually get is, “It’s in my head.” Or, if they do have one, it’s hidden in a file drawer somewhere. Now if you … [Read more...] about Making Customer Service Part of Your Business Strategy
Understanding Radon Risks in Your Home
What is radon? Radon is a cancer causing radioactive gas that you cannot see, smell, or taste. It is produced by the normal breakdown of uranium in the soil and rock, and it may be a problem in your home. The United States Environmental Protection Agency and the Surgeon General’s Office have … [Read more...] about Understanding Radon Risks in Your Home
Are Americans Slow Learners? Business Book Review
There is an old adage that we learn best from mistakes. A more poignantly popular saying is that if we don’t keep history alive, we are destined to repeat it. All evidence suggests, however, that human beings are slow learners and that we forget the past long before the ink in the … [Read more...] about Are Americans Slow Learners? Business Book Review
Achieving Success Through Fun and Play
By Trish Rensink and Jamey Hasapis For too many people, work is, well, work – a job. They dread going to work, procrastinate on getting tasks done, and don’t get too excited about being assigned projects by someone else. For some, work is serious business. Work is work … [Read more...] about Achieving Success Through Fun and Play
Promoting Your Company With Guerilla Marketing
No, we are not talking about renting a gorilla costume from your local costume shop and standing on the street corner – although it might be a way to keep your kids or mother-in law occupied during the summer (and she might not even need the suit)! Guerilla marketing is an unconventional way to … [Read more...] about Promoting Your Company With Guerilla Marketing
Covering Flagstaff’s Utility Operational Costs
The City retained Willdan Financial Services to prepare a long-term financial plan and rate and fee study for the water, wastewater and reclaimed water utilities. The purpose was to ensure the utilities have sufficient revenues to meet their operational, capital and debt service obligations. … [Read more...] about Covering Flagstaff’s Utility Operational Costs
Thank You Flagstaff
Your overwhelming support and renewal of our one percent City Sales Tax and two percent Bed Board and Beverage Tax shows how important our basic services and quality of life is to you. Thank you for your commitment to sup- porting your community! The revenue from our City Sales tax (one of the … [Read more...] about Thank You Flagstaff
Voting to Continue Taxes
Important city ballot questions that impact our business community are coming to you in May 2010: Continuation of the current City of Flagstaff Sales Tax and Continuation of the current Lodging, Restaurant and Lounge (BBB) tax. When you pay your taxes on a purchase in Flagstaff, a small but … [Read more...] about Voting to Continue Taxes
From the Classroom to the Boardroom
Student business incubation programs are in existence around the world and soon there will be such a program in Flagstaff! Schools such as Fudan University in Shanghai, China partner with incubators such as the Yangpu Science and Technology Center to foster the creation of companies around … [Read more...] about From the Classroom to the Boardroom
