|The newly released 2020 Invest In What Works State Standard of Excellence report by Results For America highlighted Arizona as a model state in using evidence and data to better serve residents. The report recognizes Arizona’s result-and data-driven best practices in state government strategic goals, data-sharing policies, innovation to improve efficiency and more.
“The men and women of state government work hard every day with a mindset of continuously improving services and value for the people of Arizona,” said Governor Ducey. “That has led to streamlined processes and improvements across state government including reduced wait times, more online services and better results for our most vulnerable, such as kids in need of a loving home. My thanks to the many state employees across the state whose tireless efforts made this recognition possible.”
In its report, Results For America highlighted Arizona’s strategic approach, enterprise-wide collaboration, technology-based strategies and outcome-focused approach. Excerpts include:
Contracting For Outcomes
Governor Ducey in 2015 implemented the Arizona Management System (AMS) to eliminate unnecessary regulation and waste in state government by continuously improving government efficiency. The system empowers and equips state employees to identify strategic goals and solutions to provide better services for Arizonans.