Last year, the Flagstaff Butler Chevron at Interstate 40 was purchased by Mark and Beverly Wagner. Today, the store is much more than an everyday convenience store. They feature a Wall of Wine (the WOW factor) with hundreds of unique bottles. The Wagners also create a Craft Beer build your own section with more than 200 different beer options, for customers who like variety. There are also many hard liquor choices including numerous high end beverage choices. Flagstaff Business News caught … [Read more...] about
Customer
Flooring Business Serving Flagstaff
Canyon Carpet One on Butler Avenue in Flagstaff is a full service flooring store. With 20 years of experience in the flooring industry, Canyon Carpet One also does business as Canyon Carpet Cleaners, Inc. and Canyon Flooring. Owners Ted and Trish Meredith say their business is unique because they belong to the largest buying group in the world, allowing them to bring the best pricing and warranties seen in the industry. "Our 'beautiful guarantee' allows you months of living on your floor … [Read more...] about Flooring Business Serving Flagstaff
Jamelle Kelly and Cameron Clark are owners of Cameron + Kelly Studios in downtown Flagstaff. The two offer unique photography, concentrating on their favorite subjects: people. While customer service is their biggest focus, the pair thoroughly enjoy their craft, bringing laughter and professionalism into each work day. Flagstaff Business News caught up with Jamelle and Cameron to learn more about what they offer to the Northern Arizona community. Photography is popular business in a … [Read more...] about
Why Relationship Marketing Matters
July 8, Cindy Dawn May will present a no cost lunch seminar discussing business growth through relationship marketing and maximizing profits. To register for the interactive seminar, call 928) 213-9234 Cindy May also plans to cover: Simple, Quick and Easy Ways to incorporate the Power of Relationship Marketing Without Spending a Dime! Five Simple Secrets to Building and Maintaining Business Relationships that Deliver How to Create Long Lasting Customer … [Read more...] about Why Relationship Marketing Matters
Three Decades of Serving His Community
About a year after he left his job as assistant dean at Northern Arizona University to open his own business as a financial advisor, Bill Babb had serious second thoughts. “I thought maybe this was a bad decision,“ he said. It was too late to return to the university. They had already replaced him. He had no choice but to move forward. “So, I made the cut of the life boat and decided to just go for it and not turn back,” he said. And along the way, he learned something valuable. “The … [Read more...] about Three Decades of Serving His Community
Customer Service Workshop -BelleWether
Feb 16 and Feb 23. BelleWether Group is presenting its FlagWoW customer service workshop at the Northern Arizona Center for Entrepreneurship and Technologies (NACET). This workshop is for anyone who deals with customers externally and internally. This includes, retail, manufacturing, service, hotel, restaurant and civic businesses. “Providing outstanding customer service is the easiest, most economical approach to making your business successful.” says owner/partner Trish Rensink. “Especially … [Read more...] about Customer Service Workshop -BelleWether
Businessman Paying Close Attention to Customer Service
Nearly 34 years ago, at the request of his father and with some borrowed tools in hand, Loren Vickers installed his first set of garage doors. “I think it took me two days and I made about 50 bucks for the two days of work,” said Loren. Shortly after that fateful experience, Loren says he realized there was a growing need for garage door installation in Northern Arizona. So in 1976, the locally-born Vickers set up his first shop in a 10-foot by 20-foot rental storage unit. … [Read more...] about Businessman Paying Close Attention to Customer Service
Making Customer Service Part of Your Business Strategy
When working with our clients, we find that many don’t have a written business plan. When we ask to see their business plan, the response we usually get is, “It’s in my head.” Or, if they do have one, it’s hidden in a file drawer somewhere. Now if you don’t see that as a problem, you probably shouldn’t be running a business. And if you’re asking, “What does a business plan have to do with customer service?” Well, here’s … [Read more...] about Making Customer Service Part of Your Business Strategy
