It is not surprising that people in Flagstaff talk about the personalized service provided by Dr. Phillip J. Wong. Besides successfully navigating the changing Flagstaff market for more than 38 years, the eye doctor comes from a family of longtime Flagstaff service providers. “I think the most important thing for a successful business in Flagstaff is that you have to deal with everyone on a personal level. I think that would be true in any market. You have to show patients that you care,” … [Read more...] about Customer Service is in His Bones… and Eyes