feedback skills

A common question we are asked when coaching managers and supervisors is how to give feedback. While feedback skills are critical, in many instances, it is only a temporary fix to a greater issue impacting morale, employee commitment, creativity, innovation and potential. Often, when managers are asking for this assistance, they are currently faced with that uncomfortable position of needing to tell an employee that they are not meeting expectations. There is a churning in the stomach or some … [Read more...] about Communicating Great Expectations