Feb 16 and Feb 23. BelleWether Group is presenting its FlagWoW customer service workshop at the Northern Arizona Center for Entrepreneurship and Technologies (NACET). This workshop is for anyone who deals with customers externally and internally. This includes, retail, manufacturing, service, hotel, restaurant and civic businesses. “Providing outstanding customer service is the easiest, most economical approach to making your business successful.” says owner/partner Trish Rensink. “Especially in these tough economic times when businesses are searching for ways to differentiate themselves from their competition.”
The FlagWoW customer service workshop is in two 3-hour sessions. In the first session, participants will focus on communication, attitudes and making a commitment to customer service for their business. In the second 3-hour session participants will learn and share techniques on engaging staff and customers and how to include play in their everyday activities.
“When participants leave our workshop they will have all the tools they need to put in place a plan to WoW their customers,” says owner/partner Jamey Hasapis. “Trish and I have this vision of when locals and visitors frequent local businesses that they leave saying ‘Wow, I had the greatest experience at this business.’ And they tell everyone they know about their great experience in Flagstaff.”
For more information about the FlagWow customer service workshop or any of their other services, call Trish or Jamey directly at 928-853-8206 or 928-310-8660 or visit their website, www.bellewethergroup.com.
Trish Rensink and Jamey Hasapis of the BelleWether Group bring over 20 years experience with Fortune 500 Companies inspiring businesses and business leaders to change what they do and become more successful; helping them navigate change, gain focus, define their direction, and develop highly effective teams.