Heath Harris, the owner of Heath’s Auto Service in Flagstaff, calls himself a classic overachiever. He may be right. He starts his day five days a week weightlifting. “I do it every morning at 5:00 a.m. to get my whole day in focus. It sets the pace and the intensity,” he said. Then he goes to his car repair business and works for 12 or 15 hours a day. “I am a mechanic and manager. It depends on what hat needs to be worn that day,” he said. Harris said he has the ability to … [Read more...] about Driven to Make Customers Happy