This month we will start out with a little test (after all, I am a professor). Let’s compare four hypothetical managers. Terry is honest and cares about the employees, but isn’t very skilled or knowledgeable. Pat is very knowledgeable and skilled, but is only interested in getting ahead, even … [Read more...] about Building Trust
Search Results for: Franke College of Business
Trust-Based Leadership
Let’s start this month’s column with a mental experiment. Think back on a work situation where you trusted your boss. How hard did you work, beyond what you absolutely had to do? How much time did you spend worrying about things? How often did you think about quitting? Now think about a time when … [Read more...] about Trust-Based Leadership
Building Solid Leaders with Soft Skills
To lead, you must have followers. To have followers, you must persuade. To persuade, you must understand. To understand, you must listen. This is the foundation of the Business Leadership Program (BLP) at W.A. Franke College of Business at Northern Arizona University. This innovative program is … [Read more...] about Building Solid Leaders with Soft Skills
Alliance Bank Promoting Sherri Slayton
Alliance Bank is announcing that Sherri Slayton has been promoted to Executive Vice President, Northern Regional Manager. Slayton joined Alliance Bank of Arizona in 2006 and has over thirty years of commercial lending and retail banking experience. “Sherri has played the key role in the … [Read more...] about Alliance Bank Promoting Sherri Slayton
Trust Based Leadership
What is the most important resource effective leaders possess? In my opinion, trust. Formal position does not make a leader. Followers make a leader. During battle, why do soldiers look to the crusty sergeant for leadership rather than turning to the green lieutenant? Trust. The soldiers want … [Read more...] about Trust Based Leadership
Region Serving Spring Break Visitors
While the college revelers head to Daytona or Lake Havasu for Spring Break bikini contests, families seeking winter sports are more apt to visit Northern Arizona for March vacations. According to insiders, Northern Arizona sees a bump in business from family vacationers during spring break. "Over … [Read more...] about Region Serving Spring Break Visitors
Leadership Through Persuasion
Picture this: You’re in charge of an organization. The organization runs smoothly, without you having to shout orders or look over people’s shoulders. People do what you ask them to do without complaint. Sounds pretty good, doesn’t it? In this little scenario, you show yourself to be a true leader, … [Read more...] about Leadership Through Persuasion
NAU Implementing Entrepreneur in Residence
Northern Arizona’s W.A. Franke College of Business is looking to land its very first Entrepreneur in Residence (EIR). In doing so, Northern Arizona University (NAU) will join prestigious schools such as Harvard, Cornell and others who have successfully put this model into place within their … [Read more...] about NAU Implementing Entrepreneur in Residence
Lean Systems Gaining Strength
Writing about the organizational use of Lean necessitates the use of lean principles, since there’s so much to be said about this popular waste reduction and quality improvement system. What do FBN’s readers most want to know about Lean? (or, what is of value to my customer?) How should I cut out … [Read more...] about Lean Systems Gaining Strength
Leading Through Empathy
“Empathy” conjures up visions of touchy-feely, “oh you poor baby” sorts of interactions. What could empathy possibly have to do with leadership? Quite a bit, actually. Last month, we explored why listening is important to leadership. Listening is the key to understanding, which is the key to … [Read more...] about Leading Through Empathy