David McCain

When was the last time you had a difficult conversation? With all the people we interact with and the diversity that enriches our workplaces and lives, it’s inevitable that we will run into other people who see the world differently than we do. It can be uncomfortable to realize we are not on the same page with another person, whether it’s a client, co-worker or family member. This discomfort can lead you to shut down, get upset or just give up on the conversation or relationship. Or, it can … [Read more...] about Making Difficult Conversations Easier