The scenario is all too common: The computer isn’t working right. What’s wrong with it? The customer dials a number or submits a ticket via email. The line engages; the email is answered. “Support desk,” the voice says. “How may I help you?” Coconino Community College will begin offering the Google IT Support Professional Certificate beginning this summer, and the three-class program can be completed before the end of the year. “The students will get not only a certificate from CCC, … [Read more...] about Students Becoming Certified for Computer Support Jobs by Year’s End
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Cultivating a Multi-Million Dollar Boutique Wine Industry
As clouds wash over the Verde Valley on a drizzly spring day, Nikki Bagley shakes the dirt from her gloves and offers a smile of satisfaction. “We’re planting tannat today, which is a minor Bordeaux blending varietal,” she said above the sounds of raking and shoveling. “It’s very dark and tannic so it can be a good stand alone wine – it is age-able and sturdy – or it can be used to beef up a lighter-bodied wine.” Bagley is the director of Yavapai College’s viticulture program. Joining her … [Read more...] about Cultivating a Multi-Million Dollar Boutique Wine Industry
